Privacy Policy
Effective date: October 13, 2026
This Privacy Policy explains how Virel Apps ("Virel," "we," "us," or "our") handles information when you use the Virel mobile application and related services (the "Service").
1. Information You Provide
Depending on the features you use, you may provide photos, images, text prompts, and other content to create AI-generated images or videos. If you contact us, we may receive your email address and the information you include in your message. Please do not submit sensitive personal information or content you do not have permission to use.
2. Content and AI Processing
When you request an AI creation, the relevant image, prompt, settings, and technical information may be sent to Virel's service providers to process your request and return a result. Processing may involve third-party AI model or cloud infrastructure providers. Confirm the actual providers, their locations, retention periods, and content-use practices before publication.
3. Automatically Collected Information
The Service or its providers may process technical and usage information such as device model, operating system version, app version, language, crash diagnostics, feature interactions, approximate timestamps, and subscription transaction status. Keep this section only if it reflects the SDKs and services actually used.
4. How We Use Information
- Provide image generation, video generation, and creative effects.
- Maintain, secure, troubleshoot, and improve the Service.
- Process support requests and communicate with you.
- Manage usage limits, credits, subscriptions, and fraud prevention where applicable.
- Comply with legal obligations and enforce our terms.
5. Sharing of Information
We may share information with service providers that help operate the Service, including AI processing, cloud hosting, analytics, crash reporting, customer support, and subscription services, where those providers are actually used. We may also disclose information where required by law, to protect rights and safety, or as part of a business transfer. Update this section to accurately reflect actual practices.
6. Storage and Retention
Information is retained only for as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required by law. Confirm the actual storage architecture, retention windows, and deletion process before publishing.
7. Your Choices and Rights
Depending on your location, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing. To submit a privacy request, contact us below. We may need to verify your request before acting on it.
8. Children's Privacy
The Service is not intended for children who are not permitted to use it under applicable law. If you believe a child has provided personal information improperly, contact us so we can review the matter.
9. Security
We use reasonable technical and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. International Processing
Your information may be processed in countries other than the country where you live, depending on the providers used. Where required, we take steps intended to provide appropriate safeguards for cross-border transfers.
11. Changes to This Policy
We may update this Policy from time to time. We will post the updated version on this page and revise the effective date. Where required, we will provide additional notice or obtain consent.
12. Contact Us
For privacy questions or requests, contact support@virelapps.co.in.